Run your superannuation fund on a unified platform for members and employers.
The superannuation and pensions landscape is increasingly competitive.
In an environment of scarce investment returns and ongoing regulatory change, funds have to stay ahead of the pack and need technology that can keep pace.
The drive to engage with members and employers has never been greater. The demand for richer, connected applications never more urgent. Product-centric administration systems offer only a fraction of the capability that funds need to thrive.
PractiFI Retirement is the genuine superannuation industry platform created natively from Salesforce.
It’s specifically designed to manage even the most sophisticated fund. Members with one or multiple accounts, contributing and default employer arrangements, even customised large corporate plans can all be easily handled in one beautifully crafted user experience.
PractiFI enables a single lens on the member, whether viewed from the contact centre, employer relationship team or even through financial advice.
GROW MEMBERSHIP & INCREASE INFLOWS
Every fund wants to grow. Whether it’s through new employer relationships, further penetrating the employee base of existing employers, or direct to public, you’re looking to increase membership.
Equally, you’ll want to drive inflows through roll-ins, consolidation or voluntary contributions.
To run growth-oriented campaigns, you need data. But too many funds have member details locked in registry or custody systems, or stuck with outsourced administrators. They’ve made an attempt at CRM, but at best it holds rudimentary employer records.
PractiFI Retirement connects sales, customer service and administration around an integrated customer view. It’s the single source of truth for everything you need to know about your employers, your key contacts, their staff and your fund members.
Best of all, PractiFI Retirement makes it easy to plug in industry-leading marketing automation to run the campaigns you need to engage members, drive inflows and grow your fund.
DRIVE OPERATIONAL EFFICIENCY
Superannuation and pension funds are document-heavy businesses. Endless time is wasted completing paper forms, producing and distributing letters and keying in information received on paper from employers and members.
Manual work is expensive and error prone. There are huge efficiency gains on offer by reducing manual capturing, retrieving, merging and distributing of information.
PractiFI Retirement is a step change in operational efficiency for funds. It combines web forms, member and employer portals, document generation and management, standardised processes and automated workflows. All of this reduces paper, and frees your team to build richer, deeper customer relationships.
If you’re a relationship manager and you’re out meeting employers, see every call, email, meeting and marketing campaign they’ve had since you last spoke to them. No more paper files, no more quizzing the office for who last spoke to whom.
REDUCE IT COST AND RISK
Every superannuation or pension fund has war stories of IT projects gone wrong. Cost blowouts, unforeseen complexities and the realisation of worst-case risks are all too common.
It’s no wonder. The technology approach for funds has necessarily centred on bespoke system development because of a lack of genuinely industry-ready applications. Custom developing technology is hard, and isn’t the core business of superannuation or pension funds. Nor should it have to be.
PractiFI Retirement is an industry application, so it’s done most of the hard work for you. It includes most of the data objects and fields you’d expect to see, a starting position for your project that’s much of the way to the end.
We then add layers of configurability, allowing you to fine-tune the user experience and process flow just as you need it.
The savings in time, cost and risk are huge, allowing you to get on with running your fund much better, much faster.